Booking Policy

Our services are only available for age 18 and over. 

On booking you will be required to pay a non-refundable deposit.

Cancellation/rescheduling policy

Rescheduling: You will be able to reschedule your appointment and move your deposit up to 48 hours prior to the appointment day. After this time a new booking and deposit would be required. 

Cancelling: If you are cancelling your appointment your deposit fee will be lost and another deposit will be required for any future booking. 

Late arrival: Please prepare your travel to the clinic in plenty time. If you are more than 5 minutes late for your appointment this will result in the appointment being cancelled and your deposit will be lost. I am not able to rush appointments due to late arrival, risking patient safety is a non-negotiable in the clinic. 

Cancellation by the clinic: On the rare occasion that the clinic has to cancel your appointment, you will be offered alternatives dates to reschedule or you are entitled to a deposit refund.